"Always" & "Never" Called (A Guide to Spotting Workplace Exaggerations)
CLASSIC LINES WE’VE HEARD:
“𝘞𝘦’𝘷𝘦 𝘈𝘓𝘞𝘈𝘠𝘚 𝘥𝘰𝘯𝘦 𝘪𝘵 𝘵𝘩𝘪𝘴 𝘸𝘢𝘺!” (Translation: “I don’t want to learn something new”) “𝘕𝘖𝘉𝘖𝘋𝘠 𝘳𝘦𝘢𝘥𝘴 𝘵𝘩𝘰𝘴𝘦 𝘳𝘦𝘱𝘰𝘳𝘵𝘴!” (Said right before someone quotes the report) “𝘛𝘩𝘢𝘵 𝘸𝘪𝘭𝘭 𝘕𝘌𝘝𝘌𝘙 𝘸𝘰𝘳𝘬 𝘩𝘦𝘳𝘦!” (Said often about good ideas)
𝗖𝗟𝗔𝗦𝗦𝗜𝗖 𝗟𝗜𝗡𝗘𝗦 𝗪𝗘’𝗩𝗘 𝗛𝗘𝗔𝗥𝗗:
“𝘞𝘦’𝘷𝘦 𝘈𝘓𝘞𝘈𝘠𝘚 𝘥𝘰𝘯𝘦 𝘪𝘵 𝘵𝘩𝘪𝘴 𝘸𝘢𝘺!” (Translation: “I don’t want to learn something new”) “𝘕𝘖𝘉𝘖𝘋𝘠 𝘳𝘦𝘢𝘥𝘴 𝘵𝘩𝘰𝘴𝘦 𝘳𝘦𝘱𝘰𝘳𝘵𝘴!” (Said right before someone quotes the report) “𝘛𝘩𝘢𝘵 𝘸𝘪𝘭𝘭 𝘕𝘌𝘝𝘌𝘙 𝘸𝘰𝘳𝘬 𝘩𝘦𝘳𝘦!” (Said often about good ideas)𝗕𝗥𝗘𝗔𝗞𝗜𝗡𝗚 𝗡𝗘𝗪𝗦: Your coworkers aren’t fortune tellers… even if they sound like them.
𝗪𝗵𝘆 𝗚𝗲𝗻𝗲𝗿𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝘀 𝗔𝗿𝗲 𝘁𝗵𝗲 𝗢𝗳𝗳𝗶𝗰𝗲 𝗘𝗾𝘂𝗶𝘃𝗮𝗹𝗲𝗻𝘁 𝗼𝗳 𝗙𝗮𝗸𝗲 𝗡𝗲𝘄𝘀
• They 𝘀𝗵𝘂𝘁 𝗱𝗼𝘄𝗻 𝗱𝗶𝘀𝗰𝘂𝘀𝘀𝗶𝗼𝗻 before it starts
• They 𝘁𝘂𝗿𝗻 𝗼𝗽𝗶𝗻𝗶𝗼𝗻𝘀 𝗶𝗻𝘁𝗼 “𝗳𝗮𝗰𝘁𝘀” without evidence
• They 𝗺𝗮𝗸𝗲 𝗽𝗲𝗼𝗽𝗹𝗲 𝗱𝗲𝗳𝗲𝗻𝘀𝗶𝘃𝗲 (even when they’re wrong)
𝗛𝗼𝘄 𝘁𝗼 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲 𝗧𝗵𝗲𝗺
𝗣𝗹𝗮𝘆 𝗗𝘂𝗺𝗯: “Wait, really? Has there ever been an exception?”
𝗚𝗲𝘁 𝗦𝗽𝗲𝗰𝗶𝗳𝗶𝗰: “Which clients don’t like this? All of them?”
𝗙𝗹𝗶𝗽 𝗜𝘁: “What would it look like if it DID work?”𝗘𝗫𝗔𝗠𝗣𝗟𝗘 𝗨𝗣𝗚𝗥𝗔𝗗𝗘:
“Young employees just don’t want to work hard!”
“Which behaviors are you seeing? Is it everyone or just some?”𝗪𝗵𝗲𝗻 𝘁𝗼 𝗦𝗽𝗲𝗮𝗸 𝗨𝗽
When decisions are being made based on vibes, not data When “the way things are” is holding you back When you want to really understand what someone is saying𝗕𝗢𝗡𝗨𝗦: The more you question generalizations, the more people will think before they make them.
POLL: “What’s your workplace’s go-to generalization?”
[ ] “Leadership won’t go for that.”
[ ] “Our clients would never…”
[ ] “That’s not possible.”
[ ] “We don’t have time!”
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